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IMAC Design & Engineering Services (“IMAC,” “we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit or use www.imacengineering.com (the “Site”) and engage with our engineering and design services.
Personal Information: Name, job title, company, email address, phone number, mailing address—collected when you submit inquiries, request quotes, download resources, or register for events.
Transactional Data: Project details, billing information, usage history—collected during service provision or transactions.
Technical & Usage Data: IP address, browser type, device type, operating system, referring URL, pages visited, date/time stamps—collected automatically via cookies and analytics tools.
Cookies & Similar Tools: We use session cookies (expire after browser close) and persistent cookies (used across visits) for site performance, personalization, contest entries, and user preference storage.
We process your information to:
Respond to your inquiries and deliver engineering/design services.
Send service updates, quotes, invoices, and relevant communications.
Understand and improve site functionality, identify usage patterns, and maintain a better user experience.
Comply with legal and regulatory obligations.
Contract Performance: Data necessary to deliver services and manage accounts.
Legitimate Interests: Enhancing our Services, protecting the business, and ensuring network security.
Consent: With your consent, for marketing materials and newsletters (which you can opt out of anytime).
Service Providers: We engage trusted third parties (e.g. cloud hosting, payment gateways, analytics, and marketing tools) under data confidentiality agreements.
Compliance: We may disclose data to comply with legal requirements, enforcement requests, or to protect our rights or the safety of others.
Business Transactions: In the event of a merger, sale, or reorganization, your data may transfer to a successor—subject to this Privacy Policy.
We implement appropriate physical, technical, and organizational measures (encryption, access controls, audit logging, firewalls) to protect your information. No transmission method is 100% secure; however, we commit to reviewing and improving security practices continuously.
We retain your personal data only as long as necessary for service delivery, legal compliance, dispute resolution, or legitimate business needs. Afterward, we securely delete or anonymize it.
Depending on your jurisdiction, you may have the following rights:
If you’re visiting the Site from outside India, your data may transfer to and be processed in India or other countries. We’ll ensure adequate protections (e.g., standard contractual terms) are in place for lawful transfers.
Our Site may contain links to third-party websites (e.g., analytics tools, social media platforms). We’re not responsible for their privacy practices. We encourage you to read their policies before using those sites.
Our Site is not intended for individuals under 16. We do not knowingly collect information from minors. If you learn we have collected data from a minor without parental consent, please contact us at business@imacengineering.com and we will remove it promptly.
We may update this policy. Any significant changes will be announced on the Site or via email at least 30 days before taking effect (unless required sooner by law). The “Effective Date” at the top will always reflect the current version.
If you have questions, concerns, or requests regarding this Policy, you can reach us at:
IMAC Design & Engineering Services
Email business@imacengineering.com
Address:203, Harsh Avenue, Sattar Taluka Society,
Navrangpura, near Navijavn press, 380009 Ahmedabad
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